Think of us as customer relations experts who specialize in asset retrieval. What does that mean? Simple: we approach the collections process favoring clear communication and a positive attitude, maintaining positive relationships with your customers.
One solution does not fit all, even in collections. We begin by thoroughly understanding your internal collections activities before crafting a debt collection program that fulfills your specific debt recovery needs. It would be very helpful for us to receive all previous correspondence when taking over files.
Our expertise in all aspects of revenue collection, together with our consultative approach, enables us to provide suggestions about how to structure internal systems and procedures to enhance your company’s future profitability.
With our easy online access, our international debt collection colleagues and big domestic clients can check the status of opened files, important steps are published online. The rest of domestic clients, superating a minimum turnover, shall in near future also have this online access on our new homepage.
Global Area Network and Local Presence
With local representation in more than 100 countries, we have truly global reach that ensures debt recovery no matter where your debtor is located. As part of the internationally renowned TCM Global Debt Collection (TCM Group International Ltd.) , we have access to more than 3,000 professional agents worldwide who know the customs, cultures and native languages of your customers, details that can ensure a positive debt recovery solution.